We know how crucial it is to have access to your funds at all times, especially while traveling. That’s why it’s important to inform us of your travel plans ahead of time to avoid any disruption of services.

A travel notice is necessary to ensure we are aware that you are using your cards and accessing your account from a different state or country.

Let us help you prepare in a few steps:

SET UP TRAVEL NOTICE

At least two (2) days BEFORE your trip, call us at 671-477-8736 or visit any of our member centers to inform us of your travel date(s) and destination(s).

For members with Coast360 debit/credit cards, you can also do this through Coast360 Mobile app in Menu> Card Control option (for debit cards) and MyCardRules (for credit cards). 

To download, go to the App Store or Google Play and search “Coast360 Card Control,” and/or "MyCardRules."

SET UP ONLINE/MOBILE BANKING

If you do not currently have access and would like to sign up for online banking, click HERE to enroll.

Ensure you have access to Coast360 Online and mobile banking. To place a travel note on the Coast360 app go to “Settings,” select “Secure Forms,” and then “Travel Notifications.” 

IMPORTANT NOTE: Your latest email address and contact information within your account records are required prior to enrollment.

PROVIDE LETTER OF AUTHORIZATION & OFF-ISLAND NUMBER

Standing Letter of Authorization (SLOA): Authorize Coast360 to perform transactions while you’re away from home. Visit any member center to complete and submit an SLOA form. You may also visit our website to print the SLOA, complete, and drop off to the nearest Coast360 member center.

Provide your off-island phone number (if known): When using your mobile device to access online banking, you may be prompted to provide a verification code*. You must provide us with a valid off-island phone number in order to receive this code.

If no alternate phone number is available, contact us during operating hours at 671-477-8736 (toll-free at 1-866-217-4858 from the U.S. mainland) or send us a message here when you obtain one, so we can walk you through accessing your account via online banking. For security reasons, do not include personal information, such as your Social Security number or account number within your message.

You may leave a message with your name and contact number for the next available representative to reach you during our regular operating hours.

*Please note a verification code is required for certain features with online banking services. We recommend contacting your mobile carrier to ensure you have access to your contact number or provide us an alternate contact number prior to departure to prevent service interruptions.

Other tools and information

• CO-OP Shared Branching
  Did you know that you can access your Coast360 account from anywhere in the continental U.S.? Make payments, deposits, and withdrawals over the counter at over 5,000 participating credit unions within the Shared Branching network. Click here to locate the nearest branch in your destination.
   
• Helpful phone numbers to keep with you
  Lost or stolen cards can be reported immediately through these numbers:
  
   Visa Classic & Gold: 1-800-682-6075
  Visa Debit Card: 1-800-472-3272
  Contact Center: 671-477-8736 or call toll-free 1-866-217-4858 (from the U.S. mainland)